Using Carebit’s Compose feature makes writing letters a breeze. It’s cheaper, faster, more accurate, increases your revenue and patients receive their letters instantly, often before they’ve even left your office.
Built with extensive research and development in a real clinic that sees hundreds of patients a year, you’ll never want to go back to the old dictaphone method.
Using Compose to write your clinic letters is substantially less expensive than using a secretary or typist. From our experience, we know that the typical letter costs around £6 to produce before postage costs, whether it’s outsourced to another company or done in house.
With Carebit’s smart templates and integrated sending by secure email or fax, the cost is just £1.20 per letter for unlimited templates, drafts, edits and transmissions.
There’s no need to be writing every patient letter from scratch. Carebit’s smart templates automatically generate the header, footer, addressee’s name and address, the date of the letter, the patient’s details and even your signature and title.
These templates are linked to the service booked, so you can create templates for a specific service (e.g. ‘Followup consultation with PSA’) and the template will be loaded automatically when you come to write the letter.
All you need to do is add in the extra information you want to include.
A key part to any clinic workflow is the arranging of followup appointments. With the click of a button and in a fraction of a second, Carebit intelligently scans your availability settings across locations and services to book the patient into the best slot. Without the secretary having to do anything, the patient receives a booking confirmation email (and an invoice too if they are self-pay).
It even adds a short sentence mentioning the booking into the letter, so all recipients are aware of the next steps.
In a huge leap forward for their experience with you, the patient always receives access to a copy of the letter. An email notification is sent to them as soon as you send the letter, inviting them to log in securely to the Patient Portal to view it as a PDF. Often, this email is sent as they are leaving your clinic - they’ll be impressed and you’ll appear efficient and proactive.
You don’t have to type the letter. If you prefer, you can use Carebit’s free transcription feature to dictate the letter. As you speak, your words appear on screen and you can start or stop transcription at the click of a button.
Once written, Carebit makes it really easy to select the recipients and send the letter. By default, all of the patient’s connections (GP, referring consultant etc) and the patient are selected as recipients, but you can easily change the addressee and the transmission method at the click of a button. And if you change the addressee, the address and title of the addressee changes instantly in the letter as well.
If you select ‘Email’ as the transmission method, the recipient will receive a secure email which they can use to log into Carebit to view the letter, keeping you fully compliant with data protection legislation.
“Compose allows the doctor to rapidly edit an existing letter template or to dictate and have transcribed in real time an entirely new letter, having just seen the patient and to book the next appointment or book that patient in for a test or intervention, before the letter is emailed to the GP, patient and any other interested parties. Not only does it ensure that the content is accurate but it also saves a good deal of time and money by reducing reliance on secretarial services.”
Create patient letters quickly using letter templates and Carebit’s Compose feature, and send them securely and instantly to clinics anywhere in the world.
Use Carebit’s sophisticated automation engine to execute tasks like generating letters and emails in response to events like bookings and invoices.
Patients can log in to the secure Carebit portal to access letters and test results at their convenience. No more ringing up your secretary to ask for copies.
Patients can book appointments online from anywhere in the world, 24/7. Your clinic just went global.
Carebit includes the ability for patients to pay their invoices online by card. Receipts are issued automatically too, saving your practice time.
Say goodbye to bad debts with Carebit’s automated patient invoice reminder system.