The Portal is a revelation for patients. No longer do they have to phone or email your secretary for copies of test results, and no longer do they have to wait days for copies of new letters to be posted to them. Access is instant, secure and reliable, and positions you as a modern doctor.
An archive of letters and test results for patients to access
Through the Portal, a patient has access to all the letters and test results uploaded to their Carebit profile by your clinic. That means there’s no need for them to contact your clinic to ask for copies because they can retrieve them at their convenience, 24/7.
A better patient experience
Patients receive new letters instantly
When you write and send a new letter using Carebit Compose, the patient receives an email notification immediately. They can then log in securely to the Patient Portal to view it as a PDF. Often, this email is sent as they are leaving your clinic - they’ll be impressed and you’ll appear efficient and proactive.
Secure by design
Security and encryption by default
Security and privacy of patient data is of utmost importance to us. After all, it’s your professional reputation at stake too. That’s why patients can only access the Portal over an encrypted SSL connection to Carebit, and we additionally require each and every patient to confirm their date of birth and set a complex password before they are able to log into their Carebit account to view their data.
For added security, the links to the letter and test result PDFs contain access tokens that expire after 15 minutes. All of this is seamless to the patient, however.
Discover all Carebit features
Create patient letters quickly using letter templates and Carebit’s Compose feature, and send them securely and instantly to clinics anywhere in the world.
Use Carebit’s sophisticated automation engine to execute tasks like generating letters and emails in response to events like bookings and invoices.
Patients can log in to the secure Carebit portal to access letters and test results at their convenience. No more ringing up your secretary to ask for copies.
Patients can book appointments online from anywhere in the world, 24/7. Your clinic just went global.
Carebit includes the ability for patients to pay their invoices online by card. Receipts are issued automatically too, saving your practice time.
Say goodbye to bad debts with Carebit’s automated patient invoice reminder system.